SAP Hybris provides omni-channel customer engagement and commerce solutions that allow organizations to build up a contextual understanding of their customers in real-time, deliver a more impactful, relevant customer experience and sell more goods, services and digital content across every touch point, channel and device.
Through its state-of-the-art customer data management, context driven marketing tools and unified commerce processes, SAP Hybris has helped some of the world’s leading organizations including 3M, ASICS, Bridgestone, EE, Galeries Lafayette, Johnson & Johnson, Levi Strauss & Co, Nestlé, Nespresso, Nikon, Rexel, Samsung Electronics, Ted Baker, Tommy Bahama and W.W. Grainger, to attract, retain, and grow a profitable customer base.
HostLogic is introducing SAP Hybris into the Hungarian and CEE market.
SAP Hybris Commerce for B2C
Today’s businesses face tremendous challenges to differentiate, adapt and meet ever changing customer behavior. They are social, connected, and well-informed. And they expect and demand nothing less than perfect experiences.
There are many ways for the end customers to interact with the retailers: Internet – online, phone/ mobile, tablet device and directly in the store. Customers expect to have a highly relevant and fast interaction at every touch-point: from shopping, to orders, to returns.